bigWebDesk is a customer support help desk system that offers many features like allowing the administrator to setup custom ticket fields, category reporting system that identifies and reports the reasons behind a ticket submission, includes a powerful knowledgebase, parses email and create tickets, allows users to select support representatives of their own, and has many other features.
Resource Details
Price:
Free Trial/$163(each month)
Date Added:
Thu Mar 3, 2005
Author:
BigWebApps
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